Shipping Information

Shipping Information

- For Colombia

1. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends/holidays).

2. Shipping Options & Costs

  • Standard Shipping : 5–7 business days | Free on orders over $150,000 / Col Pesos

  • Express Shipping : 2–3 business days | $13,500 Col Pesos x Kg of Weight.

  • International Shipping : Available to select countries | Costs vary by location.

3. Tracking Your Order

  • You'll receive a tracking number via email once your order ships. Track it here .

4. Delays & Lost Packages

  • Delays due to weather or carrier issues are possible. Contact us if your order hasn't arrived within 14 days.

5. Returns/Exchanges

  • Damaged or incorrect items? Email us within 7 days of delivery. See our Returns Policy for details.

Thank you for taking the time to read this section about us. We hope you find products here that you like and that make you feel good about your purchasing decision. This local market platform was born from a personal desire to find foods and everyday consumer products of the highest quality, truly healthy, with as much knowledge of their origin and who makes them as we possibly can. We value the time and work required to produce them; we know they require great commitment and dedication from their producers, farmworkers, and entrepreneurs. That's why we're working to make their work visible and consolidate the means for their sale and distribution. And since these products aren't always easily found in the markets, we created this platform to make them accessible to everyone. TodoTieneTigre is the bridge between the local producer and the end consumer. We make it possible for unique products, created with great love and care, to reach you.